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The Proactive Approach to IT

When you hire IT companies that operate on the Break/Fix mentality, it can have a major impact on your budget. Following this outdated model of IT means that you are waiting until your most critical processes fail to call in the experts, which means that you will have to pay more for expensive issues. Prevention that stops disruption and downtime is what the proactive IT approach is all about.

Black Drone

The advantage of having a relationship with an IT services provider like Entrust Technology Consulting Services is that they will take responsibility for patches, security, network maintenance and backups. By doing this, you are keeping everything productive and avoiding a loss of revenue. In the global economy of today, businesses need reliable IT systems, and having a separate tech vendor responsible for varying portions of the system can be a big mistake.

Why? The main reason boils down to miscommunication. If something goes wrong, you will lose money, and none of the vendors will want to take responsibility. Using a single vendor, you can easily identify the source of the problem without wasting time. With this approach to IT, you receive 24/7 monitoring and proactive maintenance that eliminates problems before they grow expensive. Keeping your technology maintained will also mean that you reduce the total cost of ownership.

Why Bigger Does Not Always Mean Better

Synergy Research Group, a research services firm, conducted a study that found how the "Big Four" cloud providers had a combined share of the international market at around 54 percent. That share has continued growing for the second year in a row. While this is great news for the Big Four, it does not show a lot of promise for the other companies. The Big Four companies as cloud service providers include:

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  • Amazon

  • IBM

  • Google

  • Microsoft

The problem with using services from the Big Four is that, while they are powerful, they will often lack in the opportunities that small cloud service providers can offer. For example, the small to medium-sized providers will often bring a unique set of benefits, and they will often have a deeper understanding of how to build a stronger customer relationship than their corporate competitors. In essence, you receive a more customized package in cloud services. A larger company will often have less flexibility than a smaller company.

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Because small to medium-sized service providers have a closer relationship with customers, they will often play the role of trusted adviser when customer needs evolve, and they want to migrate more services over to the cloud. A managed IT service provider can help customers accelerate the growth process of their business through the cloud. When we use our expertise, combined with a more intimate relationship of our customers, everyone profits. With us, you are not just another number.

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